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Who
We Are And Why Choose Us 'Australia 4 Wheel Drive Rentals'
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| Our
Business Name |
Australia
4 Wheel Drive Rentals
Incorporating
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www.kakaduayersrocktours.com
- www.australia4tours.com
- www.australia4tours.com.au
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| Who
Are We |
Please
take some time to read this page as hope you may be putting
your holiday planning in our hands we wish to tell you all
about our business.
Australia
4 Wheel Drive Rentals is a registered business and licensed
Travel Agent in Darwin, Northern Territory, Australia. We
specialise in 2 areas of travel the firstly being 'land
based' Australian tours and secondly 'selfdrive hire and
rentals' across Australia (hence the business name 'Australia
4 Wheel Drive Rentals'.
Our
senior management and staff alone have collectively over
30 years in the travel industry from around th world. With
experience gathered from organising tours of 1000+ people
to exclusive tours for V.I.P.s.
Though our main business comes from you the 'Domestic Traveller'
or 'F.I.T. Traveller' (Foreign Independent Travel). The
person travelling alone, the family, the couple, the business
person or group of friends. Whether you be 25 or 85 we will
offer you the best customised and personalised service possible.
When
we prepare a tour we actually spend a considerable amount
of time deciding if the tour you are looking at suits your
needs and desires. We like to know your dates and flexability
so we can compare all the available options. We like to
know your thoughts on the type of trip you envisage, your
approx spending antcipation level and the people you like
to travel with. Often a trip may be different to what one
thinks it will offer.
Our
quotes would be one of the most extensive quoting systems
on offer. Usually some 3 pages, though these quotes tend
to offer you as much information as a quote could offer.
As you can tell from this page we are not a 'fly by night'
company and we actually really enjoy our jobs and take pride
in our work. We would also appreicate all the feedback possible
on the tours we book for you and meet with you if your in
Darwin - as we say 'the kettle is always on'.
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| Operation
Hours |
Mon
- Fri 6am till 10pm
Sat- 6am till 12pm (On Saturdays mornings pls use the mobile
number to contact us)
Sun + Public Holidays 6am till 10pm
Telephone
International +61 8 89 453 338
Telephone Within Australia 08 89 453 338
Telephone Within Australia Freecall 1800 107 371
Mobile + 61 400 278 958 (0400 278 958)
Email
Us - info@australia4tours.com
Enquiries are welcomed 24 hours a day. If you are ringing
from overseas don't worry about the time zone. Ring when
you wish as we feel your call should be answered anytime.
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| Our
Business Registration |
We are
a licensed Travel Agent in Darwin Northern Territory, Australia.
* Travel Agent Number NT 094.
* Registered and Apporved Licensee:
We are
a registered business in Northern Territory.
* Australian Business Number 54 561 356 425
* Taxation and GST compliance
Principle
and General Manager of Australia
4 Wheel Drive Rentals
* 11+ years experience
Languages: English
Reservation
Staff
20+ years experience - Operations Manager in international
Conventions and Group Travel
Languages: English, Mandarin, Cantonese, Malaysia.
Travel Staff
12+ years Travel Desk Consultant land based tours
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| Where
Are We |
341
McMillans Road, Anula, Darwin Northern Territory, Australia
This
is approximately 1.1/2 kilometres from Darwin International
Airport on the same road 'McMillans Road'. When you leave
the airport you normally turn left to travel some 12klm
to Darwin C.B.D. instead you turn right. We are on the service
road.
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| Why
Choose Us |
Some
of reasons you can feel confident in booking your next tour
or recommending us.
- We
are licensed Travel Agents. In Northern Territory to be
a licensed travel agent you must have the proper
creditionals and most of all relevent sound experience
to be a licensed agent.
- Our
licensee Rob Berude has lived in Alice Springs and Darwin
in Northern Territory from 1988 till now (except 1 year
- 1994 in Perth). Rob grew up in the bush in Victoria
high country of the Upper Yarra and coming from a family
of horse trainers, rangers and conservationists. Rob has
learnt busker tucker, bush medicine and the real spirit
of outback Australia since he was five. Now some 40 years
later his wealth of knowledge puts him in the league of
travel specialists that you should be looking for. Rob
also attended Northern Territory University to obtain
his travel accreditions and adding his hands on experience
for the last 10 years Rob has passed on this knowledge
to his staff over the years.
- We
show you our address clearly on our sites.
- We
are available 24 hours.
- We
try to get personalised and well thought out quotes to
you within 2-6 hours between 9am-4pm weekdays and if we
recieve a quote after 4pm our time then next day. A quote
also relies on our response from our listed tour operators.
- We
generally work directly with the Tour operator in the
quote.
- The
only affiliated systems we would tend to use currently
are the different state government tourism booking systems
such as the NTTC Calsypo system.
- We
work with the tour operators personally when possible
and hand in hand on all tours.
- As
we have an extensive listed range of tour operators, one
of the largest ranges in Northern Territory) we feel we
can compare tours and provide you with their benefits
and offer you the best tour that suits your needs and
desire.
- As
we only specialise in Australian land based tours (predominently
small group outback tours) though we have extensive knowledge
on all other land based tours.
- Our
staff actually gather as much information on the areas
as possible. If you need to know the updates to access
to Jim Jim Falls in Kakadu, or find the most rugged tour
or the most luxurious camping tour, then we either have
that information ready or will get it usually that day.
- We
offer scheduled daily or regular departures in small and
large group accomodated tours.
- We
also offer personalised customized private charters. This
is a tailored made tour that only you/you group travel
on and designed around what you want to see where possible.
- When
we book your tour we take into consideration your desires
on the type of tour, type of vehicle and size of groups,
highlights and type of people you want to be with.
- We
works with some of the most respected and trusted names
in the tour industry to bring you the best prices, specials,
updates and packagesas soon as they are made available.
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Our site is updated daily as we work 24 hours a day.
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| Licenses |
Verifications
for a particular current travel license can only be found
at the Consumer Affairs at Minerals House, 66 The Esplanade
Darwin. Tel 08 8999 1999.
Here
is the Northen Territory checklist required for Travel Agents
in Northern Territory (14.06.2006). Tour Operators based
in Northern Territory actually have to comply the Northern
Territory licensing board. Their criteria is extensive........
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| Other
Professionals |
Why
book with us instead of booking with a tour operator direct,
tourist commission or a local licensed travel agent.
Tours
Operators, The NTTC Commission, and 'destination experienced'
licensed travel agents are usually excellent choices to
book with.
We do
not compare our services to these like minded profressionals.
What we suggest is look at the benefits you revceive when
booking through us. Rob has lived in the Territory some
18 years and has extensive experience. We know the operations
and reservation staff of most tour operators personally.
We operate 24 hours. We have a large selection of tour operators
and will offer all tours regardless of commissions or opposition.
We do try to pass on savings in the forms of discounts to
you. We are as professional as one can be and to always
remember you may not be fully aware of all the options and
to offer them.
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| Quotations |
All
quotations are subject to availability of services quoted
and are not guaranteed until the booking amount as per the
client's quote is received, booking is confirmed and 'Australia
4 Wheel Drive Rentals' receive the clients signed ticket
confirmation form. Some quotations will have validity dates
on them and if a booking amount as per the clients quote is
not received by that expiry date then the quotation will automatically
cancel without notification to you. |
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| Our
Ticket System |
Once
your secure booking form has been received we then endeavour
to book the tour and collect payment then prepare an E-Ticket
and email that to you within 6-24 hours. This is a paper ticket
you print and take with you on tour and hand it to the tour
driver at pickup. |
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| Our
Payment System |
You
will be entering a secure session using a 128 bit security
key. The secure session is indicated by the padlock icon
in the status bar at the bottom of the browser window and
by the URL starting with https://
. All data transmitted while using this service
will be encrypted.
Booking
Your Tour Online:You may either go to our booking form
via the reservation icon at the top of each page or click
here .https://secure.australia4wheeldriverentals.com.au/secure_tour.aspx?ID=A4WDR
Booking
Your Tour Via Scanning or Faxing:
To fax a booking form you may either go to our booking
form via the reservation icon at the top of each page or
click here https://secure.australia4wheeldriverentals.com.au/secure_tour.aspx?ID=A4WDR
. Fill in your details then print the page.Then fax
this page to the Australia 4 Wheel
Drive Rentals.
Fax within Australia 08 8945 55 07
Fax from outside Australia +61 8 8945 55 07
Booking
Your Tour Via Postal Mail:
To mail a booking form you can go to our booking form
via the reservation icon at the top of each page or click
here https://secure.australia4wheeldriverentals.com.au/secure_tour.aspx?ID=A4WDR
.Fill in your details then print the page and post
it to us. (We suggest registered mail)
Australia 4 Wheel Drive Rentals
341 McMillans Road, Anula, Darwin,
Northern Territory, Australia 0812
To
secure a booking: Australia 4 Wheel Drive Rentals requires
a completed Booking Form or e-mail, or fax sent by the client,
or the parent/legal guardian (if the client is under 18
years), and payment details (name on card, credit card number,
expiry date). A booking is valid when Australia 4 Wheel
Drive Rentals confirms acceptance and receives the clients
signed returned confirmation in writing. Our
terms...........
Payment
Breakdown: Both
a Deposit or Full Payment system are used depending on
our suppliers agreement: Your quote will advise you
in detail which payment method.
Payment
1: * Full amount to Australia
4 Wheel Drive Rentals is required at the time of booking.
Payment
2: * A booking deposit to Australia 4 Wheel Drive Rentals
and the balance to the tour supplier is required at the
time of booking.
Payment
3: * A deposit is required
at the time of booking to Australia 4 Wheel Drive Rentals
and the balance to the tour operator at pickup.
Payment 4:
*For large booking 6 months ahead a deposit is required
at the time of booking to Australia 4 Wheel Drive Rentals
is required and the balance to Australia 4 Wheel Drive Rentals
is required 35-45 days prior to departure.
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| References |
Our
references are the major Tour and Vehicle Operators we deal
with daily and have established an excellent rapport after
years of coperations and 1000's of bookings.
Previous
customers - references supplied on application
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IT Maintainence |
In
2006 it was decided to upgrade our sites. In January 2006
we took a 50% in U-R a Malaysian IT company. Our current downtime
is 0.1%. |
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| Discounting
Policy |
We have
no set discount policy rule. We do offer a early bird discount
on many tours and this is reflected in our quotes very clearly.
Obviously the larger the group the more we can try to offer
a discount. Unlike years gone past the travel industry has
had a huge shake up and commissions are limited. Where possible
we try to pass on the discounts to you as we want your repeat
business.
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Our
Terms +
Tour Operators |
As
we deal with some 30+ major operators and terms may vary between
suppliers, we have introduced our terms policy, security policy,
disclaimer policy. When booking we also supply you the terms
for both the Operator and Australia 4 Wheel Drive Rentals.
If you have made a booking and need clarification on any point
please contact us. |
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| Tour
Differences |
There
are general classifications we tend to use that sometimes
overlap.
Backpacker
Tours: Generally indicates a small group tour using
basic camping, bush camping, semi or permanent camping or
multishare dorm accommodation. Vehicles used are usually
either troop Carriers or 21-24 Seat Mini-Coach. These tours
have a loosely based itinerary which will vary from guide
to guide and access to the attractions may be seasonal.
Generally speaking people 18-35 perfer these types of tours.
Safari
in Style’: Safari accommodation (large permanent twin
share tents) with proper beds, pillow, linen, towels, fans
and lighting. Campsites have permanent cooking facilities,
screened eating areas, share showers & toilets. Kings Canyon.
Luxury
Campsite/Deluxe Campsite: Generally purpose-built "Safari
Tents". They are locally designed for our tropical climate.
The walls are of canvas and the windows of insect screen.
The floors are wood and are raised above the ground. They
have been specifically designed to keep cool and comfortable.
A tent has two standard size single beds, each with a traditional
Australian bushman's swag and high density mattress, linen,
blankets and pillow.
Australian
Safaris: A safari (from Swahili word meaning a long
journeyor trip) is an overland journey. Nowadays, it's often
used to describe tours through national parks to watch Wildlife
(fauna),flora and geological formations..
Reference: en.wikipedia.org/wiki/Safari_(travel)
Australian
Overnight Tours: A tour starting early morning or midday
on day one and finishing miday or early evening day two.
Australian
Extended Tours: We class this a a tour over 20 days
generally combining more than one tour.
Australian
Returning Tour: This is a tour that say may start from
Darwin and returns to Darwin when it has finished.
Australian
Oneway Tour: This is a tour that say may start from
Melbourne and finishes at a different city such as Darwin.
Australian
Cultural Tours: This is a tour that experiences true
Aboriginal Culture sometimes in the Aboriginal Communities
such as Bathhurst Island off Darwin or other times at natural
wonder such as Uluru at Anangu Waai Tours at Ayers Rock.
Australian
Adventure Activities: Examples we class -4WDing, 4WD
Adventures, Aeroplane ATV Quad Bike, Ballooning, Bush Walking,
Camel Riding, Camping, Horse Riding, Island Jetski, Kayaking,
Scuba Diving/Snorkelling, Skydive, White Water Rafting.
Australian
Sightseeing: One day coach trips to say The Blue Mountains,
The Great ocean Road, National Parks, or Scenic Flights,
one day diving, one day sailing, one day cruises.
Australian
Event Touring: Tours to a specific event such as the
Tamworth Music Festival, Mt Isa Rodeo or Birdville Races.
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| Insurance |
Australia
4 Wheel Drive Rentals does not offer insurance though strongly
recommends you to take out travel insurance to cover any unforeseen
circumstances which may arise (including cancellation fees,
medical and curtailment expenses, loss of luggage, early departure
from tour due to death of a relative or illness etc). |
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| Our
Web Sites |
We have
a number of website with different names. Some to identify
the area and some to identify our name. All in all a webiste
URL is just an address to point you to us. Here are some
of our webistes.
Australia
4 Wheel Drive Rentals Incorporating
the following websites:
- www.australia4tours.com.au
(offering tours from the tour operator called 'Adventure
Tours Australia'. Here are some 100 tours both camping
and accomodated across Australia with a large range of
outback oneway and return tours.
- www.australia4tours.com
Here we offer some 900+ tours on oneway small coach and
large coach or 4WD camping or accommodated tours from
Adelaide, Alice Springs, Ayers Rock, Brisbane, Broome,
Cairns, Darwin, Davenport, Hobart, Launceston, Melbourne,
Perth, Sydney.
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www.kakaduayersrocktours.com
Here are some 500 tours easy to find tours both camping
and accomodated in Ayers rock and Kakadu and from Alice
Springs to Darwin. Australia with a large range of outback
oneway and return tours.
- www.australia4wheeldriverentals.com
Hire we offer a very wide selection of 4WD, 4WD campers,
Campers, Campervans, Motorhomes, RV's with pickup and
dropoff at the following locations: Adelaide, Alice Springs,
Brisbane, Broome, Cairns, Darwin, Davenport, Hobart, Launceston,
Melbourne, Perth, Sydney.
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www.australia4wdrentals.com
Hire we offer a very wide selection from only the
THL Group group of 'Britz, Maui and Backpacker Campervans'
of 4WD, 4WD campers, Campers, Campervans, Motorhomes,
RV's with pickup and dropoff at the following locations:
Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin,
Hobart, Melbourne, Perth, Sydney. Britz and Maui only
(Hobart and Broome)
- www.ucarhire.com
Hire we offer a very wide selection from only Europcar.
With one of the largest choices of depots available around
Australia fro 4WD and 2WD vehicle hire.
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www.tasmania4tours.com
offering tours in Tasmania.
- www.sydneymotorhomes.com
Hire
we offer a very wide selection of motorhomes across
Australia.
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| Our
Tour Operators |
- Adventure
Tours Australia (Australia Wide)
-
Odyssey Safaris
- Sacred
Earth Safaris
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Billy Can Tours
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Sahara Tours
- APTouring
- Adventure
Connections
- Wayward
Bus Touring Group
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Wilderness Adventures
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Kakadu Dreams
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Wayoutback Tours
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Aussie Adventures
- AAT
Kings
- Emu
Run
- Anangu
Waii (Aboriginal Tours)
- Heading
Bush
- Nullabor
Traveller
- Terra
Australis Safaris
- Groovy
grapes
- Sydney
Day Tours
- Campwild
- Raging
Thunder (Queensland Adventure Tours)
- Bigcat
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Prosail
- NT
Escapes Tours
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Our
Vehicle
Rentals Operators |
-
Britz Australia (Part of the THL Group)
- Maui
Australia (Part of the THL Group)
- Backpacker
Campervans (Part of the THL Group)
- Apollo
Camper Australia (Part of the Apollo Group)
- Cheapa
Campervans (Part of the Apollo Group)
- Kea
Australia
- Around
Australia Motorhomes
- Europcar
- Easylife
Rentals
- Campahomes
- Calsypo
Campervans
- 4WD
Hire Services
- Cruisin
Tasmania
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| Accommodation |
This
year after many years in operation we decided to offer accomodation
as well and in the coming months we will be offering accomodation
in the tour locations. |
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| Glossary
- Our Tour |
Tours Glossary We Use:
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Sometimes what we say will vary to a term you may recognise.
Please note these are terms we use or recognise in our sites
and may differ to other specialists and operators.
- Tour:
Any pre-arranged, prepaid journey to one or more destinations
and returning to the point of departure. usually includes
transportation, accommodation, meals, sightseeing, and
other components, and is sold as a unit without price
break-outs by component. Reference 'GroupTravel'
Author Martha Sarbey de Souto. Also 'tour' maybe
regarded as a regularly scheduled guided group visiting
one or more destions and seeing natural and cultural places
of interest along the way. This journey may be a returning
or oneway tour.
- Extended
Touring: We class this a a tour app. over 20 days
generally combining more than one tour in a oneway direction..
- Returning
Tour: This is a tour that say may start from Darwin
and returns to Darwin when it has finished.
- Oneway
Tour: This is a tour that say may start from Melbourne
and finishes at a different city such as Darwin.
- Trip:
Is a journey from start to finish.
- Travel:
Is how you make your way around on the journey from start
to finish you take on your holiday.
- Charter:
To hire by contract the entire capacity of an motorcoach
with the driver/guide basing a trip plan on the needs
and desire.
- Personalised
Tour: Again the same as to hire by contract the entire
capcity of an motorcoach with the driver/guide.
- Tour
Operator: This is a tour company that you travel with
on tour. A tour operator is the person who supplies the
guide/host/driver, the vehicle, the back-up support, the
camping equipment, the accommodation arrangements, the
food.
- Our
Eticket: A electonic ticket via email. consisting
of 3 pages. the first is for you to sign and return to
us via fax or scanning confirming your ticket details.
pages 2-3 you take with you and hand to the driver at
pickup.
- Our
Quote: An email sent by us usually around 2-3 pages
details a specific tour.
- F.I.T:
(foreign
Independant Traveller) - An international preplanned,
prebooked, and prepaid trip with an itinerary and componentss
planned to the traveller's specifications. Custom-designned
itinerary, as oppsoed to buying an existing tarvel package.
Reference 'GroupTravel' Author Martha Sarbey
de Souto.
- Adult
Prices: This is usually for a person aged 12/14/16
and over in australian land based tours. Your quote will
specify the exact age for child or adult pricing. The
age will vary between tour operators.
- Childs
Prices: Generally children between 4-12 up to 16 depending
on the particalur tour operator.Your quote will specify
the exact age for child or adult pricing. An example is
her from the operator ' Adventure Tours Australia'. Children
over 12 years of age pay full adult fare. * Children aged
8-12 years receive a discount on most tours. Prices available
on application. * Children under 16 years of age are not
permitted to unless accompanied by an adult
- Infant:
Generally a child under 2 years old.
- Adventure
Traveller: - Trips designed
for the active traveller often including hiking, trekking,
rafting, camping, terrain exploring. For the fit and adventurous
who want to get off the beaten track.
- Soft
Traveller: Those who prefer
the more comfortable facilities yet still travelling to
experience all Australia has to offer and can hike 5-9kms
a day over uneven terrain often in high temperatures.
- Extreme
Adventurer: Hikes up to 9kms or more per day. Warning:
Tours graded with ‘3 Boots’ are only suitable for very
fit people who enjoy basic bush camping and can hike 5-9kms
a day over uneven terrain often in high temperatures.
- Bus:
Generally a 45 front facing seat vehicle with air-conditioning.
- Mini
Coach: Generally a 21-24 front facing seat Toyato
vehicle with 'NO' toilet on board
- Coach:
Is a motorcoach or deluxe bus with a toilet on board.
Generally a 45 front facing seat vehicle with air-conditioning.
- Troopie:
This is reffered to a Toyota Troop Carrier. With 3
seats including the drivers in the front and 2 side facing
cushioned bench seats (4 pax) on each side in the back.
please not the vehicles are airconditioned though often
we find guides like to drive with the window's down as
the tour passengers and jumping in and out of the vehicle
so often the guides want the passengers to get aclimatised
to the area. generally last day on the way home the a-c
goes on.
- Flynet:
A net pulled down over ones face to protect themsleves
from annoying flies.Mostly used seasonally in Central
Australia. Cost App $8.
- Depart:
This is usually a 5.30 -7am start from a city. In our
tickets and quotes we will clarify this.
- Pickup:
The address of where you begin the tour.
- Finish:This
is usually at the end of the tour. Finishes times are
generally 5-8pm unless specified in your quote. Exception
would be some of our Ayers Rock tours which finish at
midday at the rock..
- Deluxe
tour: A term that varies betweens tour operators.
We generally say this to be the best of the tours that
particular tour operator has to offer. This will either
have accommodation or best quality campsites.
- Luxury
tour: As with Deluxe tours this is the same. A term
that varies betweens tour operators. We generally say
this to be the best of the tours that particular tour
operator has to offer. This will either have accommodation
or best quality campsites.
- Luxury
camping: A term that varies betweens tour operators.
We generally say this to be the best camping facilities
of the tours that particular tour operator has to offer.
This will have campsites with hosts and cooks. The meals
will be not be fine dinning but better quality than basic
camping. The tents will be slightly bigger with beds frames,
pillows, mattresses and linen. Some will have lights and
fans.
- Bush
camping: Generally - no facilities other than those
that are carried on the vehicle. Passengers sleep in swags
(Aussie bedroll). The tour will stop along the way at
roadhouses for clients to have a shower etc.
- Permanent
camping: Generally - have permanently erected tents
(multi-share), permanent cooking facilities and purpose-built
fire pits, screened eating areas, share showers and toilets.
- Semi
permanent camping: Generally - tents must be erected
by guide and passengers, share showers and toilets, no
cooking facilities except those carried on the vehicle.
- Basic
camping: Generally - tents must be erected by guide
and passengers, share showers/toilets or some/all nights
no showers/toilets , no cooking facilities except those
carried on the vehicle. (Specified in the itinerary section
of your quote whats availabile- if not please ask us).
As tour companies may tend to move campsites these facilities
change.
- ‘Safari
in Style’/Deluxe Campsite - Safari Accommodation
(large permanent twin share tents) with proper beds, pillows,
linen, towels, fans and lighting. Campsites have permanent
cooking facilities, screened eating areas, share showers
and toilets.
- Pax:
Generally one person who is on a tour.Passangers
- Per
Person: Generally the price of a single adult or child
- Small
Groups: We usually say this for number from 5-24 passengers
- Medium
Groups: We usualy say this for numbers from 30-55
passengers in a tour.
- Large
Groups: We usualy say this for numbers from 55+ passengers
in a tour.
- Guide:
Person licensed (wherein necessary) and employed to
take tourists on local or interstate sightseeing and adventure
excursions. Not to be confused with the host.Usually also
your driver on a tour. This person will accompany you
on the itinerary walks and explain abouth the local flora,
Fauna and cutural aspects of that area. The guide may
not be a walking dictionary though he generally will have
a sound knowledge of the area.
- Host:
The person accompaning the guide or driver. This person
is licensed (wherein necessary) and employed to generally
be know as the tour groups manager and explain the sights.We
find this term 'Host' seems to vary betweens companies.
- Driver:
Is usually your guide. The drivers responsibilyt is
for the driving of the tour clientele throughout the tour.
He is generlly responsible for the maintanene whilst on
tour.
- Breakdowns:
This is when a tour vehicle breaks down during a tour.
A driver must follow protocol and his operations managers
guidelines. Often that may be to delay the trip and wait
for a replacement bus or spare part or service emchanic.
Even a new bus can develop difficulties. The more remote
the trip usually longer the wait. As vehicles are service
regularly this is not a common occurance. the Australian
Tourism industry prides itself on providing reliable vehicles.
- Sightseeing:
Generally a term we use for a very soft adventurer
or large coach group on tour. This we feel means guided
tours of sights easily accessed. We acknowledge this term
can be described in many ways. We don't strictly adhere
to this definition.
- Admission
fees: includes fees to National Parks, Musuems, Cultural
Centres and attractions.
- Hostel
accommodation: Ever noticed there is only one letter
different between hotel and hostel. - 4 or 6 or 12 bed
Dorm rooms or Twin/Double rooms with shared facilities.
Shared facilites may be a common kitchen, toilets and
showers (toilets/showrs same sex generally).
- Budget
accommodation: Generally - Each room is air conditioned
and contains bunks or a double bed and bunks, two people
in each. There is also table and chairs in the room
but no en suite or private facilities. Budget accommodation
guests share a shower and toilet block near the rooms.
Bed linen and pillows are supplied.
-
Hotel accommodation: Generally - Hotel/Lodge accommodation
is three star. Each room is large, airy, air conditioned
and has private bathroom facilities.
- Waiting
List: people on a list for an last minute opening
occurs
- Cancellations:
We a client contacts us and says they wish to not go on
the tour anymore after they have booked. Tour operator
- no no cancellation policy is the same between Tour Operator.
A rule of thumb may be - Up to 30 Days - agents
deposit crditied for another booking. 48 Hours - 30
Days is 25% of Fare Plus Deposit. 24 Hours - 48
Hours - 50% of Fare Plus Deposit. Within 24 Hours
or No-Show 100% of Fare Including Plus Deposit
- No-Show:
If it is departure time and a tour passenger has not arrived,
there is no alternative but to go on without the passenger
- a no show.
- Credit
Card Fee: Currently only one tour company has a credit
card fee. This is Adventure Tours and they have a 1.5%
fee on all amounts taken by them using a visa or mastercard.
- Rack
Rate: Published -regular rates of a tourism service.
- Gross
rate: Rate prior to deducting any commission
- Net
Rate: Is the rate wholsale rate before any markups.If
payment is taken as a spilt system (see payments) then
generally speaking in our tickets we will show this as
the amount the supplier requires.
- Twin
Share:
All tours with camping or accommodation tend to be twin
share or even dorm share. Our tours have this listed.
Some tours offer optional extra upgrades so a person be
be accommodated alone.
- Single
Supplimentary Charge: When you have a single adult
travelling and the tour is based on twin share. This person
then requests if available a single tent or room to themselves
paying the difference for upgrading.
- Optional
Tour: This is where a passenger may choose a option
not part of the tour itinerary such as a flight over the
Kakadu escarpment or Quad 4WD-ing on a tour from Hobart.
- Addon:
A supplementry charge. This is explain when offered in
detail.
- GST:
The Australian Goods and Services Tax. This is 10%
- YHA:
Youth Hostel Association member
- VIP:
A Membership of a backpackers Association
- Backpacker:
It used to be some one with their travel and personal
items in a canvas bag strapped onto their back in a napsack,
travelling in a oneway direction on a limited budget exploring
different nations and cultural as they travelled through
that country. Nowdays it can include such people as a
couple of professionals (with the backpack) on a limited
time frame travelling just one country wanting to explore
it's icons and highlights with a very generous budget
staying in 4 star hotels.
- Packaged
tour: Pre-arranged combination of such as hotel, air,
sightseeing and social events packaged together and sold
as an all-inclusive package.
- Specials:
This is generally speaking a package or tour with
a set time to pay and to travel by that has been discounted.
- Transfers:
Usually this means the mode of transport from your
hotel to the tour starting point or finishing or airport.
Not generally used in our tours. Except mught be used
when you fly into Seven Spirit Bay or Bathhurst Island
tours.
- Force
Majeure: From the French, literally a stronger force.
In the context of a tour operator's responsibility clause,
referring to something beyond one's control, as in an
act of God.Reference 'GroupTravel' Author
Martha Sarbey de Souto.
The
Selfdrive Glossary We Use:
- 4WD
Hire: Generally a large current model standard Toyota
Land Cruiser Station Wagon or similar Nissan. An example
of a operators 4WD clause would be as follows: Four Wheel
Drive Vehicles can also be driven on recognized gazetted
unsealed tracks but may only travel to the following remote
areas with the express written permission of Apollo: Any
Islands, Tasmania, Simpson Desert, Gunbarrel Highway,
Cape York (North of Daintree River), Oodnadatta Track,
Birdsville Track, Tanami Track, Gibb River Road, Kalumburu
Road, Warburton Road, Strzelecki Track, Cape Leveque,
Bungle Bungles and any other remote area. No Vehicle is
permitted on the last 2 kilometres of the Lennard River
Gorge Road, the Canning Stock-route, The Lost City in
Litchfield Park and the Telegraph Road section of the
road to Cape York.
- 4WD
Camper: A 4WD campervan is a 4 Wheel Drive vehicle
with a rear cabin for sleeping and sometimes a dining
and meals preparation area. There is also a storage area
for personal belongings, stoves and fridges.
- Camper:
A 2WD campervan is a 2 Wheel Drive vehicle
with a rear cabin for sleeping and sometimes a dining
and meals preparation area. There is also a storage area
for personal belongings, stoves and fridges.
- Campervan:
A campervan is a self-propelled vehicle that provides
both transport and sleeping accommodation. The term mainly
describes vans that have been fitted out for use as accommodation.
They are considered as an alternative to the purpose-built
recreational vehicle or motorhome because they are smaller
and handle like most vans. Reference- en.wikipedia.org/wiki/Campervan
- Motorhome:
Generally a luxurious long body vehicle with over
a 2 Metre height factor and is a Two Wheel Drive Vehicle
that can only be driven on sealed/bitumen roads or well
maintained access roads less than 5 kilometres long to
recognised campgrounds. Motorhomes accommodated from 1-6
people with generous room to move around and has a mains
240V airconditioners, toilet and shower.
- RV:
Recreational vehicle is a vehicle used for the personal
pleasure of selfdrive travel- we tend to use this in the
same reference as the motorhome.
-
Hire + Rentals: Both words actually mean different
things in the dictionary though in the selfdrive industry
we generally recognise them as the same meaning. That
is to engage in a rental contract in hiring a vehicle
the the hirer will drive themselves from agreed start
and finish location with agreement in writing to the suppliers
Terms and Conditions.
- Selfdrive:
A vehicle 2WD or 4WD that the driver is the traveller.
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